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Helping Ricardo build and release faster for iOS and Android
Ricardo is a Swiss online marketplace with multiple product categories. Our team partnered with Ricardo for a complete overhaul of the app. We extended Ricardo’s in-house team, letting them focus on faster releases.
Ricardo is a well-known Swiss marketplace with over 5 million transactions annually. Established in 1999, Ricardo is the largest second-hand shop in Switzerland. Around 3.7 million people actively use Ricardo to sell and purchase a wide range of new and used products.
Ricardo was operating on a technologically outdated mobile app, which prevented the company from meeting the growing demand with high customer experience. Outdated technologies also didn’t let Ricardo benefit from emerging user-engagement tools.
It became apparent that to grow and serve its customers better, Ricardo needed a complete overhaul of its mobile application.
Scope of Work
We've developed a well-oiled process for incremental releases of the app that helped Ricardo move forward with objectives swiftly.
Prototype Development
Working in a cross-functional environment, we rolled out the first usable prototype after four weeks from the project kick-off.
Mobile Development
After prototype release, we added a working version of the app based on user feedback every two weeks.
Day-to-Day App Development Management
We took care of the day-to-day app development, letting Ricardo’s team focus on production and making valuable decisions. Our team sped up delivery — we didn’t have to attend all the meetings to gain full project immersion. In that setup, Ricardo’s team had more time to evolve the product. We simply adapted to the company’s goals and supported their execution.
Solution
To accommodate the increasing customer base and the growing number of transactions, the changes had to be substantial. Nomtek partnered with Ricardo’s in-house team with the goal to rebuild the mobile application from the ground up.
Scalability and the improvement of service design were key for Ricardo to future-proof operations and deliver new experiences to its customers. The app features an advanced sort and filter feature that lets users optimize their searches. A search feature displays popular search suggestions with the number of available product offers. A short product preview in search results further helps in navigation. Another convenient features is a watch-list that helps buyers organize and manage their search orders, individual offers, and favorite sellers.
The result of our cooperation is a user-friendly and customer-focused app for iOS and Android. Sellers can quickly define key product information using an intuitive interface. With a convenient navigation menu, buyers can browse through thousands of offers.
Our partnership with Ricardo is used as an example of great cooperation across TX Group AG companies — the owner of Ricardo and the largest media group in Switzerland.
Ricardo has over 3 million monthly active users.
"Nomtek works with our in-house team, joining dailies and weekly planning meetings. They constantly keep in touch with our lead engineers through Slack. They are flexible and pragmatic. Plus, they understand the urgency of delivering high-quality work at reasonable speed."
Omar Moling, Senior Product Owner at Ricardo
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